Frequently Asked Questions

No. Totally free to visit and check us out!

Appointments are preferred. 

We have management to assist you during business hours.

Applicants can apply through our online portal or in person at any of our leasing offices. 

Application processing is generally complete within 24–48 hours when all requested information is provided promptly. 

Upfront costs include your application fees, security deposits, utility deposits & municipality inspection fees where applicable & the first full months rent and/or any additional prorated days of rent.

Experience the community and the living space in person, or at the least, virtually. Ask as many questions as you want to feel comfortable with your move in decision. 

We offer online payment, or payment in person with a bank-certified check, money orders or personal check. (Personal checks are not accepted for move-in funds but are acceptable for monthly rent). 

Our RentCafe portal offers credit/debit payments and checking/savings payment options. The fees are based on the type of payment and amount. 

We only charge a monthly storage fee. We do not charge extra fees for amenities or outdoor/uncovered parking. We do not charge administrative fees either. 

Yes, and we have options for you! If you do not want to use your 3rd party insurance, you are able to obtain a quote through our preferred insurance partner, ePremium! Here is the link. Or, we also have a liability only option for only $15.00 per month. 

Water, sewage and trash are included in the monthly rent. 

We provide a list of utility providers for you to call and setup service, prior to moving into our communities. 

Xfinity is our preferred cable provider.

We have an amazing resident referral program that can pay up to *$400.00!

Guests are more than welcome to visit! If they are planning on staying more than a few days, reach out to your community manager!

We only offer 12-month leases at this time. 

Your security deposit will transfer to your new home in most cases. 

Subletting is not permitted.

Our lease break fees are equivalent to the sum of one month's rent in your second (2nd) year lease. First year lease breaks will be discussed with the Property Manager or Assistant Property Manager. 

Short-term leases are very limited in availability. Ask the community office. 

We do not. 

Our amenities include coin-operated laundry facilities, beautifully landscaped grounds, and a short walk to shopping.

Yes, our surface lot is free. 

Laundry facilities are located on the ground level and select homes include a washer/dryer.

Dishwasher, electric stove, refrigerator, a/c and electric heat.

We partner with some amazing furniture companies that offer great savings to our residents! Ask our community office. 

Residents are required to furnish their own home. Ask the community office about lease availability. 

Yes, Harrison Township does have a disorderly practice ordinance regarding noise. 

Yes, we are feline friendly!

We require a pet deposit of $250.00 of which $100.00 is refundable and pet fees that are $20.00 per feline per month. Limit 2

No restrictions on felines. 

Our address is 1420 Pacific Avenue, Natrona Heights, PA 15065

From Downtown Pittsburgh: 
Get on I-279 North (Parkway North) from Downtown.
Stay on I-279 North for about 10 miles.
Take Exit 14A for US-28 North toward Natrona Heights.
Stay on US-28 North for about 6 miles.
Take Exit 14 for Freeport Road.
Turn right onto Pacific Ave.
1420 Pacific Ave will be on your left.

From Oakmont:
Head west on Allegheny River Blvd.
Turn left onto Hulton Bridge toward US-28 North.
Merge onto US-28 North and continue for about 5 miles.
Take Exit 14 for Freeport Road.
Turn right onto Pacific Ave.
1420 Pacific Ave will be on your left.

Califronia Avenue and Montana Avenue

Yes, within 5 minute walk!

Allegheny Valley Hospital and Pediatric Dentistry of Pittsburgh.

Highlands School District (Public).

Yes, Allegheny River Trail, Spicebush Trail and Creekside Trail.

Heights Plaza

Harvest Moon Coffee & Chocolates is a 10-minute walk.

Each home is fully maintenance-checked and professionally cleaned prior to move in. 

Yes, our maintenance staff is available during business hours and offers 24-7 emergency service. 

Very easily! You are able to submit a work order through our RentCafe portal, send an email, call our office and stop in during business hours!

Non-emergencies are handled within 24–48 hours. 

Residents are not required to be home, but we will coordinate with your schedule if you prefer to be home. 

During business hours, residents are able to stop by the leasing office. After hours, residents will need to contact our emergency after-hours answering service and pay a small fee for our technicians to unlock your door. 

Absolutely! This is your home. Our only request is to discuss any changes with our management team prior to any changes within the home. We do have requirements on exterior use and care.